Right from the first week, when we had a family who had almost been banned from holidaying with the company because the husband had made the last childcare manager cry. He was just generally rude and enjoyed complaining. At one point the then head chef was close to stabbing him when he walked into the kitchen to complain about the soup at afternoon tea.
He also enjoyed walking round the restaurant at breakfast in just a t-shirt and his thermal long johns with his bits flapping around everywhere. I was very surprised that one of the other parents didn't complain that he was upsetting their children - it certainly upset me.
OK guys over to you now - 'remember the guest that....
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